Sorry for my English.
AVOID Youfone.
Their plans seem to be very inexpensive, but then the only one time in a year as soon as one of my apps made a mistake one evening and went over the data limit, they have charged me 80 euros for extra megabytes. I understand the rules, but I have asked them several times for understanding since this was an exceptional mistaken; however, their absolutely inhumane customer service turned me around. Extremely unpleasant to deal with such a company. Not prolonging my contract anymore as soon as it's over this year.
Had a very different experience with other operators in similar situations.
1.0
prijs/kwaliteit verhouding
klantgerichtheid
service van de medewerkers
informatieverstrekking
Maarten Klok
|
Jammer dat er af en toe een forse prijsverhoging doorgevoerd wordt.
10
prijs/kwaliteit verhouding
klantgerichtheid
service van de medewerkers
informatieverstrekking
Simon
|
Internet keeps cutting out
3.0
prijs/kwaliteit verhouding
klantgerichtheid
service van de medewerkers
informatieverstrekking
Tifa
|
Trots op deze provider, zit al en aantal jaar bij hun. Zeker wel een aanrader.
8.0
prijs/kwaliteit verhouding
klantgerichtheid
service van de medewerkers
informatieverstrekking
Manon
|
Helaas een heel erg slechte ervaring. Ontzettens traag internet. Ik heb dit gelijk aangegeven na aansluiting. Helaas geen enkele medewerker die langs komt om dit te controleren.(vorig jaar februari)
385 Reviews Plaats review
Levon
|Sorry for my English.
AVOID Youfone.
Their plans seem to be very inexpensive, but then the only one time in a year as soon as one of my apps made a mistake one evening and went over the data limit, they have charged me 80 euros for extra megabytes. I understand the rules, but I have asked them several times for understanding since this was an exceptional mistaken; however, their absolutely inhumane customer service turned me around. Extremely unpleasant to deal with such a company. Not prolonging my contract anymore as soon as it's over this year.
Had a very different experience with other operators in similar situations.
Maarten Klok
|Jammer dat er af en toe een forse prijsverhoging doorgevoerd wordt.
Simon
|Internet keeps cutting out
Tifa
|Trots op deze provider, zit al en aantal jaar bij hun. Zeker wel een aanrader.
Manon
|Helaas een heel erg slechte ervaring. Ontzettens traag internet. Ik heb dit gelijk aangegeven na aansluiting. Helaas geen enkele medewerker die langs komt om dit te controleren.(vorig jaar februari)