Sorry for my English.
AVOID Youfone.
Their plans seem to be very inexpensive, but then the only one time in a year as soon as one of my apps made a mistake one evening and went over the data limit, they have charged me 80 euros for extra megabytes. I understand the rules, but I have asked them several times for understanding since this was an exceptional mistaken; however, their absolutely inhumane customer service turned me around. Extremely unpleasant to deal with such a company. Not prolonging my contract anymore as soon as it's over this year.
Had a very different experience with other operators in similar situations.
1.0
prijs/kwaliteit verhouding
klantgerichtheid
service van de medewerkers
informatieverstrekking
Maarten Klok
|
Jammer dat er af en toe een forse prijsverhoging doorgevoerd wordt.
382 Reviews Plaats review
A.R
|Goed in het algemeen.
Monika
|OK
Levon
|Sorry for my English.
AVOID Youfone.
Their plans seem to be very inexpensive, but then the only one time in a year as soon as one of my apps made a mistake one evening and went over the data limit, they have charged me 80 euros for extra megabytes. I understand the rules, but I have asked them several times for understanding since this was an exceptional mistaken; however, their absolutely inhumane customer service turned me around. Extremely unpleasant to deal with such a company. Not prolonging my contract anymore as soon as it's over this year.
Had a very different experience with other operators in similar situations.
Maarten Klok
|Jammer dat er af en toe een forse prijsverhoging doorgevoerd wordt.
Simon
|Internet keeps cutting out