My Customer Service experience was excellent. Freek has been a joy to work with and te products are amazing but I don t have to tell you that
Improvements or suggestions
Having a damaged return option for US buyers would be much appreciated.
10
Information on the website
Ease of ordering
Packaging
Marc France
|
It was a very smooth experience fast shipping to France and nice communication online chat with Thomas to delay my order because I was on vacation . Packaging was well done and my order 3 LPs was very well protected.
10
Information on the website
Ease of ordering
Packaging
Anonymous
|
Ample catalog good delivery time and efficient customer support
Improvements or suggestions
Although the packaging is already excellent it could be ultra-excellent if it was made of a stiffer cardboard or at least it included inside a very stiff cardboard the last records I ordered arrived in good condition but with all the corners bended.
10
Information on the website
Ease of ordering
Packaging
Anonymous
|
Great customer service follows up on inquiries ships quick and has great packaging.
10
Information on the website
Ease of ordering
Packaging
J Roberty - UK
|
Excellent website and large choice of Limited release items.
Improvements or suggestions
Nothing keep up the good work
537 Reviews Plaats review
Ray Feighery USA
|My Customer Service experience was excellent. Freek has been a joy to work with and te products are amazing but I don t have to tell you that
Improvements or suggestions
Having a damaged return option for US buyers would be much appreciated.
Marc France
|It was a very smooth experience fast shipping to France and nice communication online chat with Thomas to delay my order because I was on vacation . Packaging was well done and my order 3 LPs was very well protected.
Anonymous
|Ample catalog good delivery time and efficient customer support
Improvements or suggestions
Although the packaging is already excellent it could be ultra-excellent if it was made of a stiffer cardboard or at least it included inside a very stiff cardboard the last records I ordered arrived in good condition but with all the corners bended.
Anonymous
|Great customer service follows up on inquiries ships quick and has great packaging.
J Roberty - UK
|Excellent website and large choice of Limited release items.
Improvements or suggestions
Nothing keep up the good work