Good prints yet jerky communication which led to unnecessary delays.
Strengths
Advertising. Quick test print. Print quality. Help with formatting.
Improvements or suggestions
The communication after receiving the initial offer was jerky and unreliable. I had little idea who is responsible for printing my thesis and felt the time sensitive points I stressed twice were overlooked. Alltogether it led to 1 week delay and a lot of stress on my side. I am not happy. and the communication could have been better. Please deliver what you advertise on your open days.
6.0
Communication
Advice
Quote
Employees
Expertise
Result
Anonymous
|
It is a good company to print the thesis. The quotation and billing are very efficient whilst the communication with the printing it was not so fluent. There were mistakes in the books. Not all books very fully cut there were extra long edges.
Strengths
I liked the way we got the quotation and the easy communication with the guy that did our quotation as well as the will to help of the lady that did the invoice.
Improvements or suggestions
I did not like the lack of advice and difficult communication with the guy in charge of the printing. It took long to get an answer to emails and they were short and most of the times did not reply to my question. I had to write several times.
8.0
Communication
Advice
Quote
Employees
Expertise
Result
Anonymous
|
Very good service for a good price.
Strengths
Gildeprint provides excellent service for a good price. Apart from printing they have a lot of good advice on how to make very nice books. I would recommend Gildeprint to anyone.
Improvements or suggestions
None actually.
10
Communication
Advice
Quote
Employees
Expertise
Result
Zoran
|
I am very pleased with the communication and the service that I received from Gildeprint. They have done excellent job within very short time frame.
Strengths
Quality service speed.
10
Communication
Advice
Quote
Employees
Expertise
Result
Frans Gooskens
|
very good. pro-active professional service good print quality
Strengths
Good logistics good printing quality.
Improvements or suggestions
The lay out company that provided the PDF had the remark that light blue was not so good. I as a normal could not see it.
178 Reviews Plaats review
Anonymous
|Good prints yet jerky communication which led to unnecessary delays.
Strengths
Advertising. Quick test print. Print quality. Help with formatting.
Improvements or suggestions
The communication after receiving the initial offer was jerky and unreliable. I had little idea who is responsible for printing my thesis and felt the time sensitive points I stressed twice were overlooked. Alltogether it led to 1 week delay and a lot of stress on my side. I am not happy. and the communication could have been better. Please deliver what you advertise on your open days.
Anonymous
|It is a good company to print the thesis. The quotation and billing are very efficient whilst the communication with the printing it was not so fluent. There were mistakes in the books. Not all books very fully cut there were extra long edges.
Strengths
I liked the way we got the quotation and the easy communication with the guy that did our quotation as well as the will to help of the lady that did the invoice.
Improvements or suggestions
I did not like the lack of advice and difficult communication with the guy in charge of the printing. It took long to get an answer to emails and they were short and most of the times did not reply to my question. I had to write several times.
Anonymous
|Very good service for a good price.
Strengths
Gildeprint provides excellent service for a good price. Apart from printing they have a lot of good advice on how to make very nice books. I would recommend Gildeprint to anyone.
Improvements or suggestions
None actually.
Zoran
|I am very pleased with the communication and the service that I received from Gildeprint. They have done excellent job within very short time frame.
Strengths
Quality service speed.
Frans Gooskens
|very good. pro-active professional service good print quality
Strengths
Good logistics good printing quality.
Improvements or suggestions
The lay out company that provided the PDF had the remark that light blue was not so good. I as a normal could not see it.