Strengths
The bag I purchased was not as I imagined it would be. I have many Tumi products and this one is not as robust as the others. The website did not make it clear that this is a very soft-sided bag - if it had I would have bought something else. I will make do with it.
Improvements or suggestions
The order was efficiently handled - I am disappointed with the goods.
6.0
Information on the website
Ease of ordering
Delivery speed
Order status updates
Rob
|
Good except for the fact that the order was incomplete when delivered.
Strengths
Easy to order. Good updates.
Improvements or suggestions
Mobile version of website is difficult to navigate.
8.0
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Billy Smetana
|
best company to deal with very nice customer Service promt reply very helpful great quality highly recommend everything perfect.
Strengths
absultuly perfect excellent Service and very very helpful
355 Reviews Plaats review
Anonymous
|Very good
Strengths
Speed delivery
Improvements or suggestions
N A
Anonymous
|---
Strengths
Delivery speed
Improvements or suggestions
....
Tony Donnelly
|OK
Strengths
The bag I purchased was not as I imagined it would be. I have many Tumi products and this one is not as robust as the others. The website did not make it clear that this is a very soft-sided bag - if it had I would have bought something else. I will make do with it.
Improvements or suggestions
The order was efficiently handled - I am disappointed with the goods.
Rob
|Good except for the fact that the order was incomplete when delivered.
Strengths
Easy to order. Good updates.
Improvements or suggestions
Mobile version of website is difficult to navigate.
Billy Smetana
|best company to deal with very nice customer Service promt reply very helpful great quality highly recommend everything perfect.
Strengths
absultuly perfect excellent Service and very very helpful