Improvements or suggestions
Online prices for Tumi same as airport retail could be sligthly better
8.0
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Carlos Pina Vaz
|
Good and bad. Good to order and bad to return
Strengths
To order it is easy and quick as well as the delivery of the items
Improvements or suggestions
Very bad to return You should have an easy way to return the items. Obviously that when we buy online we don t see infact what we are buying and so the probability the item doesn t fullfil our expectations shoukd be considered. I do a lot of shopping online from brands like Mr Porter Armani Zegna Burberrys and to return things is always very easy. Actually I need to return two items from my last order and I m having difficulties
6.0
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Anonymous
|
hello I bought recently a Tumi bag. Unfortunatly I sent my compmain yesterday but no reply yet. If you check my complain you will understand why I am so upset. My email adress is doina.pirv@onduline.ro
Strengths
I like the products you distribute. The delivery is very bad.
Improvements or suggestions
Delivery and please answer my complain I am still waiting for a response to the email I sent yesterday... Doina PIRV
355 Reviews Plaats review
Anonymous
|Overall a good experience
Strengths
The number of SKU s
Improvements or suggestions
Online prices for Tumi same as airport retail could be sligthly better
Carlos Pina Vaz
|Good and bad. Good to order and bad to return
Strengths
To order it is easy and quick as well as the delivery of the items
Improvements or suggestions
Very bad to return You should have an easy way to return the items. Obviously that when we buy online we don t see infact what we are buying and so the probability the item doesn t fullfil our expectations shoukd be considered. I do a lot of shopping online from brands like Mr Porter Armani Zegna Burberrys and to return things is always very easy. Actually I need to return two items from my last order and I m having difficulties
Anonymous
|hello I bought recently a Tumi bag. Unfortunatly I sent my compmain yesterday but no reply yet. If you check my complain you will understand why I am so upset. My email adress is doina.pirv@onduline.ro
Strengths
I like the products you distribute. The delivery is very bad.
Improvements or suggestions
Delivery and please answer my complain I am still waiting for a response to the email I sent yesterday... Doina PIRV
Anonymous
|Excellent
Kurmangazy
|Good job