Strengths
Easy to find the things you need. Quality stuff and quick delivery....perfect...
Improvements or suggestions
just keep up doing what you are doing
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Nicole Wick
|
I was extremely disappointed in customer service but do value the quality price and variety of products offered.
Strengths
The variety of products and how quickly items shipped.
Improvements or suggestions
Wow. I must say that I was extremely disappointed in the customer service with my order. My order was shipped under the wrong name which was unable to be delivered due to this. Instead of apologizing and accepting blame the representative placed blame on the French post not that there was an error in the shipping name. This mistake caused me 2 weeks of messed up orders for my business and increased my costs as I had to find items elsewhere. While I understand mistakes happen good customer service takes blame when they have made a mistake and possibly tries to correct the issue with a credit or at the very least an apology.
2.0
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Olufisayo
|
fine
Strengths
You v got wonderful products keep it up.
Improvements or suggestions
you wrote that goods are delivered under 48hrs i guess it s more than that but all the same i bless God it all in good form thks.
8.0
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Sabrina
|
beautiful
Strengths
beautiful
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Britt
|
My first buy and I am HAPPY
Strengths
Very fast delivery ordered Sunday parcel was shipped on Monday and received in Denmark on Wednesday
345 Reviews Plaats review
Bettina Hansen
|Love this site
Strengths
Easy to find the things you need. Quality stuff and quick delivery....perfect...
Improvements or suggestions
just keep up doing what you are doing
Nicole Wick
|I was extremely disappointed in customer service but do value the quality price and variety of products offered.
Strengths
The variety of products and how quickly items shipped.
Improvements or suggestions
Wow. I must say that I was extremely disappointed in the customer service with my order. My order was shipped under the wrong name which was unable to be delivered due to this. Instead of apologizing and accepting blame the representative placed blame on the French post not that there was an error in the shipping name. This mistake caused me 2 weeks of messed up orders for my business and increased my costs as I had to find items elsewhere. While I understand mistakes happen good customer service takes blame when they have made a mistake and possibly tries to correct the issue with a credit or at the very least an apology.
Olufisayo
|fine
Strengths
You v got wonderful products keep it up.
Improvements or suggestions
you wrote that goods are delivered under 48hrs i guess it s more than that but all the same i bless God it all in good form thks.
Sabrina
|beautiful
Strengths
beautiful
Britt
|My first buy and I am HAPPY
Strengths
Very fast delivery ordered Sunday parcel was shipped on Monday and received in Denmark on Wednesday