I enjoyed looking through your inventory you have a great selection good quality and great prices.
Strengths
Exellent customer service
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Lisa
|
I am very pleased with my fireback and the service and selection was exceptional.
Strengths
Selection price informative quality of product and speed of delivery.
Improvements or suggestions
I do not think you could improve but maybe more description of the history behind the firebacks individually. Some had more than others.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Anonymous
|
We were able to find a one of a kind edition to our kitchen very easily on your sight. We will recommend you
Strengths
We were able to find a one of a kind edition to our kitchen very easily on your sight. We will recommend you
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Lisa from Wisconsin
|
Reliable beautiful firebacks and excellent customer service.
Strengths
Widest selection of firebacks that I found Beautiful pieces affordable pricing on both the fireback and shipping detailed item condition listed currency converter built into the site s features Charles is knowledgeable and responsive via email great feature to have a favorites list for ease of comparing very speedy shipping literally 2 days to US .
Improvements or suggestions
I experienced something strange when trying to place my order. I am sure it was an outlier so I did not evaluate that when rating for ease of ordering but I made several attempts to place orders and the status came back out of stock which I finally just sent an email to Charles and learned that the website was experiencing difficulties and the pieces were available. It also might be helpful list instructions on how to treat the piece when used as a backsplash but as mentioned before Charles was responsive to my questions even after my piece was delivered.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Ilkka A Koivisto
|
Fluent and flexible service
Strengths
Special thanks to your help as registering was difficult in the net
Improvements or suggestions
I personally had difficulties in registering into your web service
351 Reviews Plaats review
Cindy Tranter
|I enjoyed looking through your inventory you have a great selection good quality and great prices.
Strengths
Exellent customer service
Lisa
|I am very pleased with my fireback and the service and selection was exceptional.
Strengths
Selection price informative quality of product and speed of delivery.
Improvements or suggestions
I do not think you could improve but maybe more description of the history behind the firebacks individually. Some had more than others.
Anonymous
|We were able to find a one of a kind edition to our kitchen very easily on your sight. We will recommend you
Strengths
We were able to find a one of a kind edition to our kitchen very easily on your sight. We will recommend you
Lisa from Wisconsin
|Reliable beautiful firebacks and excellent customer service.
Strengths
Widest selection of firebacks that I found Beautiful pieces affordable pricing on both the fireback and shipping detailed item condition listed currency converter built into the site s features Charles is knowledgeable and responsive via email great feature to have a favorites list for ease of comparing very speedy shipping literally 2 days to US .
Improvements or suggestions
I experienced something strange when trying to place my order. I am sure it was an outlier so I did not evaluate that when rating for ease of ordering but I made several attempts to place orders and the status came back out of stock which I finally just sent an email to Charles and learned that the website was experiencing difficulties and the pieces were available. It also might be helpful list instructions on how to treat the piece when used as a backsplash but as mentioned before Charles was responsive to my questions even after my piece was delivered.
Charles Nijman
|Ilkka A Koivisto
|Fluent and flexible service
Strengths
Special thanks to your help as registering was difficult in the net
Improvements or suggestions
I personally had difficulties in registering into your web service