Excellent throughout - good website easy selection and payment followed by immediate shipping and rapid delivery.
Strengths
Antique Firebacks seems always to have exactly what one wants good selection from the initial purchase a while ago of a fireback grate and fire-dogs to my more recent selection and purchase of wall-mounting brackets for the fireback and the delivery process is immediate with the order confirmation then the shipping advice then well within the chosen timescale for transport and delivery the arrival of the items .
Improvements or suggestions
I really cannot think of any beyond saying Please maintain your already-high standards
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Response time
Anonymous
|
Friendly and efficient
Strengths
Friendly and efficient
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
Brigitta Lock
|
Fast efficient service from a clear website sending me exactly the product I expected.
Strengths
Good website easy to use - photos very accurate Lovely product very well wrapped and it came faster than expected.
Improvements or suggestions
Can t think of a thing
351 Reviews Plaats review
Idaho family
|Great Product as described and great price.
Anonymous
|Good selection fast delivery.
Strengths
Selection and delivery speed
Improvements or suggestions
None
PB1
|Excellent throughout - good website easy selection and payment followed by immediate shipping and rapid delivery.
Strengths
Antique Firebacks seems always to have exactly what one wants good selection from the initial purchase a while ago of a fireback grate and fire-dogs to my more recent selection and purchase of wall-mounting brackets for the fireback and the delivery process is immediate with the order confirmation then the shipping advice then well within the chosen timescale for transport and delivery the arrival of the items .
Improvements or suggestions
I really cannot think of any beyond saying Please maintain your already-high standards
Anonymous
|Friendly and efficient
Strengths
Friendly and efficient
Brigitta Lock
|Fast efficient service from a clear website sending me exactly the product I expected.
Strengths
Good website easy to use - photos very accurate Lovely product very well wrapped and it came faster than expected.
Improvements or suggestions
Can t think of a thing