very good - prompt delivery and good advice from customer service
Strengths
Very prompt delivery
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Aphrodite Korou
|
Excellent service and product.
Strengths
Service communication product price.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Andy M
|
I was happy with the service and will order more items later.
Strengths
Good infor on website swift response from seller good packaging and quick delivery. Everything as agreed.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
John Carroll
|
Ordering process was fine but the tongs have more play in the hinge than expected resulting in the ends overlapping on another and getting stuck
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Robert Gordon
|
Fantastic experience
Strengths
The fireback I ordered was accurately described. The ordering process was very easy and the shipping was extremely fast The fireback arrived completely undamaged and is a perfect match for our fireplace. I highly recommend this company for the quality of their products and their service.
351 Reviews Plaats review
UKlady
|very good - prompt delivery and good advice from customer service
Strengths
Very prompt delivery
Aphrodite Korou
|Excellent service and product.
Strengths
Service communication product price.
Andy M
|I was happy with the service and will order more items later.
Strengths
Good infor on website swift response from seller good packaging and quick delivery. Everything as agreed.
John Carroll
|Ordering process was fine but the tongs have more play in the hinge than expected resulting in the ends overlapping on another and getting stuck
Robert Gordon
|Fantastic experience
Strengths
The fireback I ordered was accurately described. The ordering process was very easy and the shipping was extremely fast The fireback arrived completely undamaged and is a perfect match for our fireplace. I highly recommend this company for the quality of their products and their service.