Professional reliable that sells a quality product
Strengths
Prompt response on my questions. Delivery of product was fast and secure. The product is beautiful.
Improvements or suggestions
Unable to answer until I get my product installed. This is the part I m worried about.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Anonymous
|
good
Strengths
product line
Improvements or suggestions
List sizes in English versus metric
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Stephen ridings
|
Excellent
Strengths
Range of products ease of use of website.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
David Bowden
|
Great range of stock speedy delivery. Highly recommended.
Strengths
Very good range of curated stock. All information I needed was presented on the website and the delivery speed was impressive. The website was fuss free the process was seamless from finding to ordering and delivery. Very happy with the items we ordered.
Improvements or suggestions
The site didn t instil me with the confidence to hand over my card details at first. I had to have a good look around and read a bit before I felt comfortable. The site feels a bit too off-the-shelf when one considers the quality and individual nature of the items on offer. Ultimately looking back at the site now I wouldn t have an issue and I love the sites simplicity. But perhaps the first impression could be softened and not so faceless.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
Charles Morgan
|
Great. Ordered the wrong size initially and there was no question when I wanted to return it. Charles even organised transport.
Strengths
Amazing selection of antique fire tools Ease of ordering and shipping together with a very personal service
351 Reviews Plaats review
Anonymous
|Professional reliable that sells a quality product
Strengths
Prompt response on my questions. Delivery of product was fast and secure. The product is beautiful.
Improvements or suggestions
Unable to answer until I get my product installed. This is the part I m worried about.
Anonymous
|good
Strengths
product line
Improvements or suggestions
List sizes in English versus metric
Stephen ridings
|Excellent
Strengths
Range of products ease of use of website.
David Bowden
|Great range of stock speedy delivery. Highly recommended.
Strengths
Very good range of curated stock. All information I needed was presented on the website and the delivery speed was impressive. The website was fuss free the process was seamless from finding to ordering and delivery. Very happy with the items we ordered.
Improvements or suggestions
The site didn t instil me with the confidence to hand over my card details at first. I had to have a good look around and read a bit before I felt comfortable. The site feels a bit too off-the-shelf when one considers the quality and individual nature of the items on offer. Ultimately looking back at the site now I wouldn t have an issue and I love the sites simplicity. But perhaps the first impression could be softened and not so faceless.
Charles Morgan
|Great. Ordered the wrong size initially and there was no question when I wanted to return it. Charles even organised transport.
Strengths
Amazing selection of antique fire tools Ease of ordering and shipping together with a very personal service
Improvements or suggestions
None