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Good web site and they promised a lot like order today delivery at your home tomorrow I placed an order on Friday. On Monday morning I asked if they are going to deliver my order on that day. I did not get delivery information at all so I asked if everything is right with my order. I got late afternoon mail that courier could deliver my order on Thursday is I am at home. No apology nothing just they wrote that delivery could take place on Thursday. I replied that Thursday is not next day of my order and I wrote back that I am expecting faster delivery. Today I wrote back again however they are not replying at all or response time is very long. So based on my experience they are giving promises on web shop what they are not even planning to keep so telling lies to customers to get orders.
2.0
Informatie op de website
Bestelgemak
Snelheid levering
Info over verloop order
Klantvriendelijkheid telefoon mail
Reactiesnelheid
After sales
Niels
|
goed
8.0
Informatie op de website
Bestelgemak
Snelheid levering
Info over verloop order
Klantvriendelijkheid telefoon mail
Reactiesnelheid
After sales
de hoog
|
blij dat levering soepel en punctueel is afgestemd .
Sterke punten
de afspraak wordt na gekomen
10
Informatie op de website
Bestelgemak
Snelheid levering
Info over verloop order
Klantvriendelijkheid telefoon mail
Reactiesnelheid
After sales
Michiel Bronckaerts
|
Uitstekend
Sterke punten
Goede omschrijving op de website van het product
2044 Reviews Plaats review
Ex client
|Never ever again
Sterke punten
Good web site and they promised a lot like order today delivery at your home tomorrow I placed an order on Friday. On Monday morning I asked if they are going to deliver my order on that day. I did not get delivery information at all so I asked if everything is right with my order. I got late afternoon mail that courier could deliver my order on Thursday is I am at home. No apology nothing just they wrote that delivery could take place on Thursday. I replied that Thursday is not next day of my order and I wrote back that I am expecting faster delivery. Today I wrote back again however they are not replying at all or response time is very long. So based on my experience they are giving promises on web shop what they are not even planning to keep so telling lies to customers to get orders.
Niels
|goed
de hoog
|blij dat levering soepel en punctueel is afgestemd .
Sterke punten
de afspraak wordt na gekomen
Michiel Bronckaerts
|Uitstekend
Sterke punten
Goede omschrijving op de website van het product
henk meijer
|goed