My experience with Regio has been extremely disappointing. Communication was poor from the very beginning, and getting a response to emails often required repeated reminders. I reported serious mould, damp, heating and boiler problems, yet many issues were never properly resolved despite repeated reports and promises.
The check-out process was equally frustrating. An appointment arranged more than a month in advance was cancelled on the very morning of the handover. After I returned the keys myself, the property was inspected two days later. I was then presented with a list of alleged damages, including defects that I believe were already present before I moved in. Despite disputing these charges and providing evidence, my deposit has not been returned.
Based on my personal experience, I cannot recommend Regio. I expected basic professionalism, accountability and respectful communication. Unfortunately, I received none of these when I needed them most. Future tenants should document everything, keep all correspondence and take photographs from day one
1.0
prijs/kwaliteit verhouding
klantgerichtheid
service van de medewerkers
informatieverstrekking
Saskia
|
Zeer slechte service, zeker na afloop van de huurtermijn. Houden onterecht borg in en gesprek daarover wordt op een zeer onplezierige manier gevoerd. Dure huurprijzen met allerlei verborgen kosten (afhandelingskosten, administratiekosten). Kwaliteit van het gehuurde onder de maat. Maken misbruik van de krappe huurmarkt.
1.0
prijs/kwaliteit verhouding
klantgerichtheid
service van de medewerkers
informatieverstrekking
Ineke
|
Onsympathiek in communicatie, dwingend als iets hen niet zint. Vanwege de krappe kamermarkt zijn zij 'de baas' en zo gedragen ze zich ook. Doen er alles aan om je borg niet terug te geven. Vervelende ervaring.
1.0
prijs/kwaliteit verhouding
klantgerichtheid
service van de medewerkers
informatieverstrekking
Herman
|
Deze makelaar is niet te vertrouwen. Te hoge prijzen, altijd verborgen kosten, sluwe verkooppraatjes. Begin er niet aan.
4 Reviews Plaats review
Daria
|My experience with Regio has been extremely disappointing. Communication was poor from the very beginning, and getting a response to emails often required repeated reminders. I reported serious mould, damp, heating and boiler problems, yet many issues were never properly resolved despite repeated reports and promises.
The check-out process was equally frustrating. An appointment arranged more than a month in advance was cancelled on the very morning of the handover. After I returned the keys myself, the property was inspected two days later. I was then presented with a list of alleged damages, including defects that I believe were already present before I moved in. Despite disputing these charges and providing evidence, my deposit has not been returned.
Based on my personal experience, I cannot recommend Regio. I expected basic professionalism, accountability and respectful communication. Unfortunately, I received none of these when I needed them most. Future tenants should document everything, keep all correspondence and take photographs from day one
Saskia
|Zeer slechte service, zeker na afloop van de huurtermijn. Houden onterecht borg in en gesprek daarover wordt op een zeer onplezierige manier gevoerd. Dure huurprijzen met allerlei verborgen kosten (afhandelingskosten, administratiekosten). Kwaliteit van het gehuurde onder de maat. Maken misbruik van de krappe huurmarkt.
Ineke
|Onsympathiek in communicatie, dwingend als iets hen niet zint. Vanwege de krappe kamermarkt zijn zij 'de baas' en zo gedragen ze zich ook. Doen er alles aan om je borg niet terug te geven. Vervelende ervaring.
Herman
|Deze makelaar is niet te vertrouwen. Te hoge prijzen, altijd verborgen kosten, sluwe verkooppraatjes. Begin er niet aan.