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12 november 2011
Great service: they will take all the time they need to examine your vision and ask you to come again at no extra charges to confirm the diagnosis. Mr Dekker is very knowledgeable and it is very reassuring. My eyes are difficult to measure and I often ended up with inadequate glasses, so I am extremely relieved to have found someone who will take the challenge. Even though measuring my sight took us two rounds of 1+ hour each time, Mr Dekker showed no sign of impatience and readily moved on to advising me on the frames, again not an easy task. I was impressed by his tact and good sense and readiness to go and look for yet another pair that might flatter me. He went as far as filming me in the different frames just to show me how other people would see me, as opposed to how I see myself in the mirror. He offered to order a special pair for me just to make sure the size is ideal, as opposed to selling me whatever was available on the shelves. Awesome. Kind. Experienced. Knows his profession and enjoys it, clearly. The shop is spacious and tastefully furnished and there is a neat garden behind just for you to go out and see how I would look in those frames in the daylight!
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service van de medewerkers