Initially I was very excited making a pre-order for a specific vinyl release Mark Ronson with this company. However after a month of no updates on my order or when the release would be shipped out my excitement turned into a bit of skepticism as this was my first time ordering from this company wasn t sure if i was being scammed or not. Thankfully after 6 weeks I received my vinyl with great packaging there are no quams that I have about the vinyl product itself. That part of the transaction would make me order again.
Improvements or suggestions
I do have a couple of suggestions on improvements. First of all when I received my package there was a discount coupon for your website that had already expired 6 weeks prior to me even getting it. That is not a good look at all. Secondly for pre-orders I think that updated emails should be sent out if a release date is changed or delayed at any point rather than keeping me in limbo about it. Luckily for this Mark Ronson vinyl release I saw an Instagram post of Mark Ronson stating that vinyl would be shipped out that week. Otherwise I d be left in the dark until I got your email about my order being shipped. Your company the ordering process would be better if these issues were corrected or handled better. Especially with me ordering from another country U.S. . Thank you.
6.0
Information on the website
Ease of ordering
Packaging
Diego - Italy
|
Bought a record out of catalogue. Perfect transaction from the beginning to the end.
10
Information on the website
Ease of ordering
Packaging
Morten Olsen Denmark
|
good except for packaging using bubble wrap instead
10
Information on the website
Ease of ordering
Packaging
Tomislav Filipcic Croatia
|
Ordered my first vinyl. It arrived fast was packed great. I was very satisfied.
Improvements or suggestions
Accept payment with American Express cards.
537 Reviews Plaats review
Anonymous
|superb experience
Improvements or suggestions
superb service
Larry L United States
|Initially I was very excited making a pre-order for a specific vinyl release Mark Ronson with this company. However after a month of no updates on my order or when the release would be shipped out my excitement turned into a bit of skepticism as this was my first time ordering from this company wasn t sure if i was being scammed or not. Thankfully after 6 weeks I received my vinyl with great packaging there are no quams that I have about the vinyl product itself. That part of the transaction would make me order again.
Improvements or suggestions
I do have a couple of suggestions on improvements. First of all when I received my package there was a discount coupon for your website that had already expired 6 weeks prior to me even getting it. That is not a good look at all. Secondly for pre-orders I think that updated emails should be sent out if a release date is changed or delayed at any point rather than keeping me in limbo about it. Luckily for this Mark Ronson vinyl release I saw an Instagram post of Mark Ronson stating that vinyl would be shipped out that week. Otherwise I d be left in the dark until I got your email about my order being shipped. Your company the ordering process would be better if these issues were corrected or handled better. Especially with me ordering from another country U.S. . Thank you.
Diego - Italy
|Bought a record out of catalogue. Perfect transaction from the beginning to the end.
Morten Olsen Denmark
|good except for packaging using bubble wrap instead
Tomislav Filipcic Croatia
|Ordered my first vinyl. It arrived fast was packed great. I was very satisfied.
Improvements or suggestions
Accept payment with American Express cards.