The Most pleasant and effective customer service ive experienced in my lifetime and ive worked 2 years in retail . Delivery Times and packaging are flawless and perfectly executed Will remain a loyal customer.
Improvements or suggestions
Expect for a wider Range Of Product which i know youre already working on theres really nothing within realistic expectations that i can ask from you.
10
Information on the website
Ease of ordering
Packaging
Jayce - Belgium
|
I wanted to get more info about an item. I used the chat and I got a very kind person who answered everything and more The order was easy and arrived in due time. I am over satisfied of this experience really much appreciated and will certainly order again. Thanx to the NOV Team JC
10
Information on the website
Ease of ordering
Packaging
Kreng
|
I mostly use it to stay on top of my soundtrack collection.
8.0
Information on the website
Ease of ordering
Packaging
Davide Scalora the Netherlands
|
Overall I have a great experience. The prices are fair the assortment is great and you even added 2 products especially for me that I was looking for. The only downside is that one of my orders has a backorder that is taken over 2 5 months now to complete. I understand a back order takes longer but I personally was thinking 3 to 4 weeks. I am fine that it is taking longer but I am not satisfied with how I am not being kept up to date about the current status. I know absolutely 0 at this point and I have to keep asking myself to know more.
Improvements or suggestions
Keep customers more up-to-date about orders that are exceeding the usual delivery time.
8.0
Information on the website
Ease of ordering
Packaging
Fredrik Sweden
|
Easy to understand the webstore Everything perfect.
537 Reviews Plaats review
Anton Karlsson Sweden
|The Most pleasant and effective customer service ive experienced in my lifetime and ive worked 2 years in retail . Delivery Times and packaging are flawless and perfectly executed Will remain a loyal customer.
Improvements or suggestions
Expect for a wider Range Of Product which i know youre already working on theres really nothing within realistic expectations that i can ask from you.
Jayce - Belgium
|I wanted to get more info about an item. I used the chat and I got a very kind person who answered everything and more The order was easy and arrived in due time. I am over satisfied of this experience really much appreciated and will certainly order again. Thanx to the NOV Team JC
Kreng
|I mostly use it to stay on top of my soundtrack collection.
Davide Scalora the Netherlands
|Overall I have a great experience. The prices are fair the assortment is great and you even added 2 products especially for me that I was looking for. The only downside is that one of my orders has a backorder that is taken over 2 5 months now to complete. I understand a back order takes longer but I personally was thinking 3 to 4 weeks. I am fine that it is taking longer but I am not satisfied with how I am not being kept up to date about the current status. I know absolutely 0 at this point and I have to keep asking myself to know more.
Improvements or suggestions
Keep customers more up-to-date about orders that are exceeding the usual delivery time.
Fredrik Sweden
|Easy to understand the webstore Everything perfect.