I ordered a vinyl and saw that it was packed great so I already ordered another vinyl and will be returning when I see anything interesting in the future
Improvements or suggestions
It would be nice to see more video game music on vinyls in the shop
10
Information on the website
Ease of ordering
Packaging
evilluendas
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It s been superb
Improvements or suggestions
The only issue I had was with the confirmation emails because they were sent in Spanish which is good as it s my mother tongue but the variables were not correctly shown and the text said things like Estimado se or o se ora apellido and n mero de factura con InvoiceID . I screenshot the confirmation message when ordering on the site so I had the real invoice number and I didn t give this too much thought but if you could fix that it would be great for the next Spanish customer.
10
Information on the website
Ease of ordering
Packaging
Knopf The Netherlands
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Easy to order. I was impressed by the fact that I was able to order using IDeal. Normally when I order somthing online I ll have to use Paypall but I was glad to see you gave me the chance to pay using IDeal. A much easier en saver method in my eyes. You made sure my package was delivered savely because of the sturdy packaging material. Excellent
Improvements or suggestions
I d love to help you by mentioning something you could improve. But I just can t think of anything Keep up the good work
10
Information on the website
Ease of ordering
Packaging
Anonymous
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I ordered an album that claimed It was in stock . Over 30 days later and it still has not shipped and now the site says it is out of stock . No refund no explanation. Not happy with NoV right now.
Improvements or suggestions
Keep better inventory. Keep the customer informed of whats going on.
537 Reviews Plaats review
Dennis Denmark
|I ordered a vinyl and saw that it was packed great so I already ordered another vinyl and will be returning when I see anything interesting in the future
Improvements or suggestions
It would be nice to see more video game music on vinyls in the shop
evilluendas
|It s been superb
Improvements or suggestions
The only issue I had was with the confirmation emails because they were sent in Spanish which is good as it s my mother tongue but the variables were not correctly shown and the text said things like Estimado se or o se ora apellido and n mero de factura con InvoiceID . I screenshot the confirmation message when ordering on the site so I had the real invoice number and I didn t give this too much thought but if you could fix that it would be great for the next Spanish customer.
Knopf The Netherlands
|Easy to order. I was impressed by the fact that I was able to order using IDeal. Normally when I order somthing online I ll have to use Paypall but I was glad to see you gave me the chance to pay using IDeal. A much easier en saver method in my eyes. You made sure my package was delivered savely because of the sturdy packaging material. Excellent
Improvements or suggestions
I d love to help you by mentioning something you could improve. But I just can t think of anything Keep up the good work
Anonymous
|I ordered an album that claimed It was in stock . Over 30 days later and it still has not shipped and now the site says it is out of stock . No refund no explanation. Not happy with NoV right now.
Improvements or suggestions
Keep better inventory. Keep the customer informed of whats going on.
Matt UK
|Awesome service amazing product