Strengths
Excellent product catalogue quick delivery and excellent customer communication.
Improvements or suggestions
Not as compeititve pricing as ordering from the US. Tumi in the US is cheaper and the ease of ordering from the US makes it more attractive. I would order all my Tumi buys from here if the price levels are the same. ebags sell the 20 continental carry-on for 595 USD. You sell it for 645. That is quite a difference. Even with shipping if makes a big difference.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Alexander
|
Nothing special
Strengths
Wide choise on website fast delivery
Improvements or suggestions
I think it would be nice to inform customers sbout dispatching I had flight on Saturday and I didn t know if my order would come till this date. I didn t know date of dispatch and tracking number - so it was not possible to make suggestion about estimated time of delivery.
355 Reviews Plaats review
Ömer
|süper..
Strengths
süper..
Anonymous
|Very good
Strengths
Excellent product catalogue quick delivery and excellent customer communication.
Improvements or suggestions
Not as compeititve pricing as ordering from the US. Tumi in the US is cheaper and the ease of ordering from the US makes it more attractive. I would order all my Tumi buys from here if the price levels are the same. ebags sell the 20 continental carry-on for 595 USD. You sell it for 645. That is quite a difference. Even with shipping if makes a big difference.
Alexander
|Nothing special
Strengths
Wide choise on website fast delivery
Improvements or suggestions
I think it would be nice to inform customers sbout dispatching I had flight on Saturday and I didn t know if my order would come till this date. I didn t know date of dispatch and tracking number - so it was not possible to make suggestion about estimated time of delivery.
Philip jackson
|brilliant
Strengths
Responsive
Joseph Xavier
|Very good
Strengths
Précision speed friendly