Strengths
Immediate response from customer service and fast delivery.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
AV
|
High class service Bravo
Strengths
High class service Bravo
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Anja Taule
|
Good
Strengths
Good
8.0
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Claudia
|
easy
Strengths
easy
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Arvila Delitriana
|
Tumi is my fave brand for bags.. I was a little bit dissapointed when I received my order from firstclasscases because the wrong monogram.. I appreciated the quick response for my complaining. But I haven t receive the right monogram until now.. The monogram is really important for me. It s such a small detail but means a lot.
Strengths
Tumi is my fave brand for bags.. I was a little bit dissapointed when I received my order from firstclasscases because the wrong monogram.. I appreciated the quick response for my complaining. But I haven t receive the right monogram until now.. The monogram is really important for me. It s such a small detail but means a lot.
Improvements or suggestions
Please check any detail even it s done by other.. Such as the monogram.. Because customer don t want to know about that. We expect to receive the perfect item.
355 Reviews Plaats review
Morten
|Flawless transaction
Strengths
Immediate response from customer service and fast delivery.
AV
|High class service Bravo
Strengths
High class service Bravo
Anja Taule
|Good
Strengths
Good
Claudia
|easy
Strengths
easy
Arvila Delitriana
|Tumi is my fave brand for bags.. I was a little bit dissapointed when I received my order from firstclasscases because the wrong monogram.. I appreciated the quick response for my complaining. But I haven t receive the right monogram until now.. The monogram is really important for me. It s such a small detail but means a lot.
Strengths
Tumi is my fave brand for bags.. I was a little bit dissapointed when I received my order from firstclasscases because the wrong monogram.. I appreciated the quick response for my complaining. But I haven t receive the right monogram until now.. The monogram is really important for me. It s such a small detail but means a lot.
Improvements or suggestions
Please check any detail even it s done by other.. Such as the monogram.. Because customer don t want to know about that. We expect to receive the perfect item.