Strengths
the item I was interested to purchase was not listed on line and after contacting you by email I had a response by Michelle Stulin who guided me all the way and ordered the item I wanted. Great service great support thanks a lot
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Tumi
|
A joy to order from.
Strengths
Very professional customer service team. I had omitted an important information from my order and I was contacted quickly to rectify my mistake. The website is so easy to navigate. I received my order within the specified time. Overall I am a very happy customer
Improvements or suggestions
Can t think of any at this point in time
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Gemma lloan
|
Great
Strengths
Very Fast snd profesional
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Anonymous
|
Great company with fast response to queries.
Strengths
Willing to include TUMI items that were initially not in their website.
355 Reviews Plaats review
Anonymous
|Easy to deal with
Strengths
Easy to deal with
Improvements or suggestions
None
Anonymous
|excellent service great support
Strengths
the item I was interested to purchase was not listed on line and after contacting you by email I had a response by Michelle Stulin who guided me all the way and ordered the item I wanted. Great service great support thanks a lot
Tumi
|A joy to order from.
Strengths
Very professional customer service team. I had omitted an important information from my order and I was contacted quickly to rectify my mistake. The website is so easy to navigate. I received my order within the specified time. Overall I am a very happy customer
Improvements or suggestions
Can t think of any at this point in time
Gemma lloan
|Great
Strengths
Very Fast snd profesional
Anonymous
|Great company with fast response to queries.
Strengths
Willing to include TUMI items that were initially not in their website.