Improvements or suggestions
I hate that you guys stopped the boxes with the cupcake inserts. That was one of the best and economical products that you had. I can't charge customers 7.50*2 for 50 cupcakes just for the boxes. I also am disappointed that you don't have icing sugar anymore. Is there a particular reason why you stopped both these products?
Strengths
Great selection of products. Quick delivery.
10
After sales
Order status updates
Delivery speed
Ease of ordering
Customer-friendly
Response time
Information on the website
Anonymous
|
Strengths
Fast delivery, all the things fully lived up to my expektations
10
Delivery speed
Response time
Order status updates
Customer-friendly
Information on the website
Ease of ordering
After sales
amber
|
Strengths
free shipments for certain amount of purchases and not so expensive
10
Customer-friendly
Response time
Information on the website
Delivery speed
After sales
Ease of ordering
Order status updates
Anonymous
|
Strengths
The website: photos, reviews, product information, English listings
The quality of products: never had a problem with the quality
The promptness at shipment: next day delivery
The ease of payment
Improvements or suggestions
I would like to see more taller boxes. Currently the highest "normal" box is 15cm but if you would like a make a cake with figures or a two tier cake it's too small. The Wedding Cake boxes you have in stock are fantastic.
10
Information on the website
Delivery speed
Response time
After sales
Order status updates
Customer-friendly
Ease of ordering
Catherine
|
Improvements or suggestions
I would like the chance to be able to amend an order - I know during the dayup to 2pm its not possible as you dispatch quickly but when placing an order in the evening and remembering a missing item overnight, it would be good to be able to add that item on.
345 Reviews Plaats review
Anonymous
|Improvements or suggestions
I hate that you guys stopped the boxes with the cupcake inserts. That was one of the best and economical products that you had. I can't charge customers 7.50*2 for 50 cupcakes just for the boxes. I also am disappointed that you don't have icing sugar anymore. Is there a particular reason why you stopped both these products?
Strengths
Great selection of products. Quick delivery.
Anonymous
|Strengths
Fast delivery, all the things fully lived up to my expektations
amber
|Strengths
free shipments for certain amount of purchases and not so expensive
Anonymous
|Strengths
The website: photos, reviews, product information, English listings
The quality of products: never had a problem with the quality
The promptness at shipment: next day delivery
The ease of payment
Improvements or suggestions
I would like to see more taller boxes. Currently the highest "normal" box is 15cm but if you would like a make a cake with figures or a two tier cake it's too small. The Wedding Cake boxes you have in stock are fantastic.
Catherine
|Improvements or suggestions
I would like the chance to be able to amend an order - I know during the dayup to 2pm its not possible as you dispatch quickly but when placing an order in the evening and remembering a missing item overnight, it would be good to be able to add that item on.
Strengths
Lots of choice, easy to use site,