Excellent communication. Quick and detailed response to emails and any questions. Our order if antique firebacks were delivered quickly and wrapped well. The quality if products were beyond our expectations. Great
Strengths
All aspects of Charles business were just wonderful.
Improvements or suggestions
None....... Great company.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Gry Gustafsson
|
Bought a fireback.
Strengths
Excellent costumer service and beautiful Products
Improvements or suggestions
Can t think of anything
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Adrian Hornsey
|
I was impressed with the speed and efficiency of this company. I received an immediate response to my inquiry and having agreed on the price received the fireback within a few days. Mr. Charles Nijman who I initially dealt with followed the deal up by making sure that I had received the fireback and that it had arrived safely . I am very pleased with the outcome . Adrian Hornsey Totnes Devon UK.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Anonymous
|
First rate
Strengths
First rate
Improvements or suggestions
None
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Kimberly
|
Pleasant. Very professional.
Strengths
Pretty much everything
Improvements or suggestions
Website a little difficult to add items and compare them. Once I added items it took me back to the beginning and I had to scroll through all the items to get back to where I was looking.
351 Reviews Plaats review
Mrs. Smith Texas USA
|Excellent communication. Quick and detailed response to emails and any questions. Our order if antique firebacks were delivered quickly and wrapped well. The quality if products were beyond our expectations. Great
Strengths
All aspects of Charles business were just wonderful.
Improvements or suggestions
None....... Great company.
Gry Gustafsson
|Bought a fireback.
Strengths
Excellent costumer service and beautiful Products
Improvements or suggestions
Can t think of anything
Adrian Hornsey
|I was impressed with the speed and efficiency of this company. I received an immediate response to my inquiry and having agreed on the price received the fireback within a few days. Mr. Charles Nijman who I initially dealt with followed the deal up by making sure that I had received the fireback and that it had arrived safely . I am very pleased with the outcome . Adrian Hornsey Totnes Devon UK.
Anonymous
|First rate
Strengths
First rate
Improvements or suggestions
None
Kimberly
|Pleasant. Very professional.
Strengths
Pretty much everything
Improvements or suggestions
Website a little difficult to add items and compare them. Once I added items it took me back to the beginning and I had to scroll through all the items to get back to where I was looking.