Improvements or suggestions
I contacted the service desk. They asked me by email again to explain the problem I already described in the form. They asked to send the facture, I received the facture from your company and already provided my name, adress and order number.
2.0
Response time
Ease of ordering
Information on the website
After sales
Delivery speed
Jannes Visser
|
Improvements or suggestions
- wel direct verzenden
- wel inhoudelijk reageren op email
2.0
Delivery speed
Information on the website
Order status updates
Ease of ordering
Response time
Customer-friendly
Gesponsord
Paul
|
Strengths
Duidelijke website en telefonisch goed bereikbaar.
Improvements or suggestions
Snellere beantwoording van de email en snellere levering (DHL deed er 48 uur over).
6.0
Ease of ordering
Customer-friendly
Information on the website
Order status updates
Response time
After sales
Delivery speed
Anonymous
|
Strengths
It was easy to find relevant information on the product, the company and information about shipping and billing. Awesome!
Improvements or suggestions
I liked that the confirmation mail informed me that the package was small enough for a mailbox and that I didn't need to wait for a delivery service, but it would have been great if that information came sooner, just to put the customers mind at ease.
652 Reviews Plaats review
Nikki Le Cat
|Improvements or suggestions
None!
Strengths
Customers service!
Anonymous
|Improvements or suggestions
I contacted the service desk. They asked me by email again to explain the problem I already described in the form. They asked to send the facture, I received the facture from your company and already provided my name, adress and order number.
Jannes Visser
|Improvements or suggestions
- wel direct verzenden
- wel inhoudelijk reageren op email
Paul
|Strengths
Duidelijke website en telefonisch goed bereikbaar.
Improvements or suggestions
Snellere beantwoording van de email en snellere levering (DHL deed er 48 uur over).
Anonymous
|Strengths
It was easy to find relevant information on the product, the company and information about shipping and billing. Awesome!
Improvements or suggestions
I liked that the confirmation mail informed me that the package was small enough for a mailbox and that I didn't need to wait for a delivery service, but it would have been great if that information came sooner, just to put the customers mind at ease.