Improvements or suggestions
explore shipping options other than Fedex and UPS. they charge ridiculous fees on delivery and are very difficult to deal with. remember that the experience with the shipper will often be the customers last impression of their purchase. with these companies it is often negative.
Strengths
nice website
8.0
Delivery speed
Information on the website
Ease of ordering
Order status updates
David Nunes
|
Improvements or suggestions
Maybe your own packaging box when someone buys a shoecare set. I'm happy with the products, and although not mentioned I would expect to get my set in a box and not in a cardboard transporting box.
Strengths
Good link between the products and educative videos + good website look
10
Customer-friendly
Order status updates
Information on the website
After sales
Delivery speed
Response time
Ease of ordering
Michael
|
Strengths
Excellent
Improvements or suggestions
Good
10
After sales
Order status updates
Customer-friendly
Ease of ordering
Response time
Information on the website
Delivery speed
Anonymous
|
Improvements or suggestions
shipment cost could be lower.
would love to have more stocks of Saphir, didn't have waterproof spray
Strengths
great site, decent price and product range
717 Reviews Plaats review
Anonymous
|Improvements or suggestions
explore shipping options other than Fedex and UPS. they charge ridiculous fees on delivery and are very difficult to deal with. remember that the experience with the shipper will often be the customers last impression of their purchase. with these companies it is often negative.
Strengths
nice website
David Nunes
|Improvements or suggestions
Maybe your own packaging box when someone buys a shoecare set. I'm happy with the products, and although not mentioned I would expect to get my set in a box and not in a cardboard transporting box.
Strengths
Good link between the products and educative videos + good website look
Michael
|Strengths
Excellent
Improvements or suggestions
Good
Anonymous
|Improvements or suggestions
shipment cost could be lower.
would love to have more stocks of Saphir, didn't have waterproof spray
Strengths
great site, decent price and product range
Anonymous
|Strengths
Quality products.