De keuken is begin maart geplaatst en jongstleden vrijdag 6 mei is de monteur hopelijk voor de laatste keer geweest. We hebben tot 3 keer toe een lekkage gehad van de cooker. Het aanrecht kwam kapot aan, dat is vernieuwd, de achterkant was goed ingemeten, maar werd niet goed geleverd. Kortom er waren wat tegenslagen, alles is nu naar wens
8.0
0
Ekas
|
Buitengewoon vakkundig geholpen door Marcel Schakel bij het voortdurend aanpassen van het ontwerp naar onze wensen en het ondersteunen van onze keuzes.
8.7
0
Rekelhof
|
Tevreden door de vriendelijke en zakendeskundige verkoper. Ook fijn dat je eerst een afspraak kunt maken zodat je niet hoeft te wachten.
9.0
0
Schokking
|
Ontvangst zeer goed; voorlichting etc.. goed. Men zou meer kunnen anticiperen op de onbekendheid en onervarenheid ten aanzien van details. Bij plaatsing ongelukje met inzagen van een hoek. Jammer dan. Zonder problemen nieuw blad geleverd. Service perfect. Ik zie met genoegen terug op de uitvoering van dit project. Alle betrokken medewerkers hartelijk bedankt.
8.3
0
keukenmaster
|
I am putting 1 star since I can not put 0 for this company.
I agreed with them to have the simplest thing in a kitchen done-to just do the kitchen worktop and nothing more. In the contract the delivery date stated was 5 weeks.
7 weeks passed by and no sound of them at all.
Than I decided to engage them and they have been inventing stories and excuses for the past 5 weeks (so far). For the past 3 month since I have hired them to do a simple work, I am without a functional kitchen, eating out every night, because they are incompetent in the work they are suppose to be "champions" in.
I have tired everything to reason with them, calling them, sending emails, opening complaints on their official site, opening complaints on klach.nl ( btw at the moment they own 73% of the complaints in their category) reported them in the ACM.nl and consuwijzer.nl, send complaint via registered mail, etc. So their response to this: SILENCE. Nobody gives 10cents to what you have to say.
I strongly advise anyone that is even thinking to get anything from these people, to go to the next store. Even if you plan to get a small handle worth 20euros, just dont enter their shop. Just go to the next one. There is always a next one, just 2meters from them. And the other companies are smart. The open their shops just next to keukenkapioen, because they know that you will not go in keukenkapioen, but will go in their shop. Just do that and I promise you, you will feel appropriated and satisfied, you will be smiling, and everything will be done according to the agreement.
I still can not understand how is it possible to agree that you will deliver something in 5 weeks (which is again a lot of time for such a simple thing) to and than take 12 weeks (so far) not to deliver. And probably there will be 3-4 more that I will need to wait. That is 250% more that the agreed time, and 250% more of money thrown out on dinners every night.
I feel sorry for all of us that made the mistake to start something with these liars.
42 Reviews Plaats review
Eys
|De keuken is begin maart geplaatst en jongstleden vrijdag 6 mei is de monteur hopelijk voor de laatste keer geweest. We hebben tot 3 keer toe een lekkage gehad van de cooker. Het aanrecht kwam kapot aan, dat is vernieuwd, de achterkant was goed ingemeten, maar werd niet goed geleverd. Kortom er waren wat tegenslagen, alles is nu naar wens
Ekas
|Buitengewoon vakkundig geholpen door Marcel Schakel bij het voortdurend aanpassen van het ontwerp naar onze wensen en het ondersteunen van onze keuzes.
Rekelhof
|Tevreden door de vriendelijke en zakendeskundige verkoper. Ook fijn dat je eerst een afspraak kunt maken zodat je niet hoeft te wachten.
Schokking
|Ontvangst zeer goed; voorlichting etc.. goed. Men zou meer kunnen anticiperen op de onbekendheid en onervarenheid ten aanzien van details. Bij plaatsing ongelukje met inzagen van een hoek. Jammer dan. Zonder problemen nieuw blad geleverd. Service perfect. Ik zie met genoegen terug op de uitvoering van dit project. Alle betrokken medewerkers hartelijk bedankt.
keukenmaster
|I am putting 1 star since I can not put 0 for this company.
I agreed with them to have the simplest thing in a kitchen done-to just do the kitchen worktop and nothing more. In the contract the delivery date stated was 5 weeks.
7 weeks passed by and no sound of them at all.
Than I decided to engage them and they have been inventing stories and excuses for the past 5 weeks (so far). For the past 3 month since I have hired them to do a simple work, I am without a functional kitchen, eating out every night, because they are incompetent in the work they are suppose to be "champions" in.
I have tired everything to reason with them, calling them, sending emails, opening complaints on their official site, opening complaints on klach.nl ( btw at the moment they own 73% of the complaints in their category) reported them in the ACM.nl and consuwijzer.nl, send complaint via registered mail, etc. So their response to this: SILENCE. Nobody gives 10cents to what you have to say.
I strongly advise anyone that is even thinking to get anything from these people, to go to the next store. Even if you plan to get a small handle worth 20euros, just dont enter their shop. Just go to the next one. There is always a next one, just 2meters from them. And the other companies are smart. The open their shops just next to keukenkapioen, because they know that you will not go in keukenkapioen, but will go in their shop. Just do that and I promise you, you will feel appropriated and satisfied, you will be smiling, and everything will be done according to the agreement.
I still can not understand how is it possible to agree that you will deliver something in 5 weeks (which is again a lot of time for such a simple thing) to and than take 12 weeks (so far) not to deliver. And probably there will be 3-4 more that I will need to wait. That is 250% more that the agreed time, and 250% more of money thrown out on dinners every night.
I feel sorry for all of us that made the mistake to start something with these liars.