Good web design easy user interface email confirmation and quick delivery.
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Anonymous
|
Snelle levering goed product
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Ellen van de Voort
|
I ordered a map for my ereader. The communication was well the delivery was as promissed and the product was what I expected.
Strengths
delivery as wanted and expected in time and in order
Improvements or suggestions
none
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
Gesponsord
Anonymous
|
Prima ervaring
10
Information on the website
Ease of ordering
Delivery speed
Order status updates
Customer-friendly
Response time
After sales
Bart
|
Fast response by the customer service but not the lowest prices
Strengths
Fast response by the customer service
Improvements or suggestions
I bought a product for 35 euro s. On the website of another company reseller I found the same product for 30 euro s. Gecko covers has free returns and the other company has free delivery. So technically I can send the cover back to Geckocovers for free and buy the cover at the other company for 30 euro s saving me 5 euro. This would cost Geckocovers shippingcosts. Because I rather buy the product at Geckocovers because of the fast response times etc I asked if I could have the price difference so the 5 euros back but the didn t do that which I think is a shame .
652 Reviews Plaats review
Samantha
|Good web design easy user interface email confirmation and quick delivery.
Anonymous
|Snelle levering goed product
Ellen van de Voort
|I ordered a map for my ereader. The communication was well the delivery was as promissed and the product was what I expected.
Strengths
delivery as wanted and expected in time and in order
Improvements or suggestions
none
Anonymous
|Prima ervaring
Bart
|Fast response by the customer service but not the lowest prices
Strengths
Fast response by the customer service
Improvements or suggestions
I bought a product for 35 euro s. On the website of another company reseller I found the same product for 30 euro s. Gecko covers has free returns and the other company has free delivery. So technically I can send the cover back to Geckocovers for free and buy the cover at the other company for 30 euro s saving me 5 euro. This would cost Geckocovers shippingcosts. Because I rather buy the product at Geckocovers because of the fast response times etc I asked if I could have the price difference so the 5 euros back but the didn t do that which I think is a shame .