Highly not recommended agency. When it comes to tenants they check them like you will be donating a kidney, everything. When it comes to landlords, they do nothing. They rented me a place that had wrongly installed boiler, thankfully the installation didn’t leak, but as the national gas company explained the landlady decided to change it herself without checking afterwards. The safety of tenants is not important. Moreover, the landlady was passive aggressive throughout the entire rental period, 123wonen stand by her side regardless. She gave away my private information without my consent not to a plumber or technician that needs it, but to a complete stranger (for 123wonen it was not an issue, although it is a breach of the contract with them). Now the same landlady doesn’t want to give back the deposit, 123wonen brushed off this issue and told to me to use a lawyer to deal with it. While they re-listed the same property to let, they don’t want to help tenants that have on-going issues with the same landlady. They allow landlords to be abusive and steal money from tenants, but try not responding to their emails when they need something. They will stalk you until they get the reply. Once again, highly not recommended agency. I regret changing my previous flat and my agency, Van der Meulen Makelaars, because there are good estate agencies in Groningen, to which I cannot add 123wonen. Be aware people! Whatever 123wonen may respond, believe it or not, but I have lived through it people. They only care that you pay the rent. Of course, they may arrange for something to be fixed if your landlord agrees. However, don’t expect anything else that they would do for you. If there are real problems you have to deal with them yourself.
1.0
prijs/kwaliteit verhouding
klantgerichtheid
service van de medewerkers
informatieverstrekking
Anoniem
|
Sterke punten
Binnen enkele dagen kregen we al bericht dat er enkele gegadigde waren.Het bedrijf zorg voor de hele papier winkel.Verder heeft het bedrijf ook het contact met de eventuele huurder geregeld .Dit alles heel snel en erg corect.In nog geen 2weken was alles geregeld zonder enige problemen.
Specifieke medewerker
Verder wil ik een compliment geven aan JaapBreunesse voor de snelle en correcte afhandeling.
9.0
Juridische kennis
Duidelijk
Vriendelijk
Overdracht
Reactietijd email
Vakinhoudelijke kennis
Kennis lokale huurmarkt
Doorlooptijd
Website
Michael Hollander
|
Specifieke medewerker
Alle credits voor Jaap en de collega's achter de schermen!
284 Reviews Plaats review
D
|Highly not recommended agency. When it comes to tenants they check them like you will be donating a kidney, everything. When it comes to landlords, they do nothing. They rented me a place that had wrongly installed boiler, thankfully the installation didn’t leak, but as the national gas company explained the landlady decided to change it herself without checking afterwards. The safety of tenants is not important. Moreover, the landlady was passive aggressive throughout the entire rental period, 123wonen stand by her side regardless. She gave away my private information without my consent not to a plumber or technician that needs it, but to a complete stranger (for 123wonen it was not an issue, although it is a breach of the contract with them). Now the same landlady doesn’t want to give back the deposit, 123wonen brushed off this issue and told to me to use a lawyer to deal with it. While they re-listed the same property to let, they don’t want to help tenants that have on-going issues with the same landlady. They allow landlords to be abusive and steal money from tenants, but try not responding to their emails when they need something. They will stalk you until they get the reply. Once again, highly not recommended agency. I regret changing my previous flat and my agency, Van der Meulen Makelaars, because there are good estate agencies in Groningen, to which I cannot add 123wonen. Be aware people! Whatever 123wonen may respond, believe it or not, but I have lived through it people. They only care that you pay the rent. Of course, they may arrange for something to be fixed if your landlord agrees. However, don’t expect anything else that they would do for you. If there are real problems you have to deal with them yourself.
Anoniem
|Sterke punten
Binnen enkele dagen kregen we al bericht dat er enkele gegadigde waren.Het bedrijf zorg voor de hele papier winkel.Verder heeft het bedrijf ook het contact met de eventuele huurder geregeld .Dit alles heel snel en erg corect.In nog geen 2weken was alles geregeld zonder enige problemen.
Specifieke medewerker
Verder wil ik een compliment geven aan JaapBreunesse voor de snelle en correcte afhandeling.
Michael Hollander
|Specifieke medewerker
Alle credits voor Jaap en de collega's achter de schermen!
Sterke punten
Persoonlijk opmaat dienstverlening
Bereikbaar en flexibel
Goede prijs kwaliteit verhouding
Verbeterpunten of tips
Ga zo door!
P.Zuiderveld
|Sterke punten
Zeer snelle en corecte afwerking
Altijd de juiste huurders
Een hele goede begeleiding
Specifieke medewerker
Jan-Douwe Streekstra is een zeer bekwaam, vriendelijk en vrolijke man
Verbeterpunten of tips
Ik zou het niet weten
Anoniem
|Sterke punten
Communicatie, professionaliteit
Specifieke medewerker
Jaap Breunesse heeft ons uitstekend begeleid en geholpen met het vinden van een huurwoning.